To ensure we meet your uniform requirements exactly our team looks holistically at your needs in all areas of your business from procurement, Health & Safety, marketing, operations and most importantly, at the needs of the wearer.
If required our design team will create a bespoke garment or uniform solution to provide the required image, functionality, comfort and durability required.
We listen to our customers’ needs whether it is for minimal ramp up time, minimal financial commitment or minimal costs. We will then source a complete range of tailored or off the shelf garments and Personal Protection Equipment to meet the brief exactly.
With our extensive industry experience we have established long standing relationships with many well known brands and global manufacturers. These partners work with us to ensure we offer our customers the very best garment designs and PPE, at minimum costs and lead times. We also monitor our suppliers to assure ethical trading compliance and adherance to our Code of Conduct.
We have extensive in-house facilities and highly trained personnel for design, embroidery, heat-seal, badging, tax-tabbing and alterations.
Our top of the range software and in-house expertise enables us to minimise lead times and react quicker and more efficiently to your constantly changing purchasing patterns and brand requirements.
To provide maximum control over your order, our central operation has dedicated areas for branding, man-packing, and bulk storage. Our highly trained staff and tight operational procedures ensure we can spot and rectify any possible errors before the customer is affected.
We have been shipping orders via our specialist ‘Man Pack’ service since 2003, which ensures garments are packed for each individual wearer in each order and considerably reduces the administrative burden at the point of issue.
We ship orders using UPS, DPD, Royal Mail Tracked, our own fleet and specialist services, where necessary. We routinely deal with complex deliveries such as bulk palleted / specially labelled orders / time slotted deliveries.
Your business is important to us, therefore as a customer you will be supported by a dedicated hands-on account management team, including either Jason or Adam as your Account Director and an Account Manager. In addition you will have your own Account Order Picker who will have extensive knowledge of your product requirements to ensure the fast and highly efficient selection of your order as and when it’s required.
Ordering your work wear and PPE couldn’t be faster and easier. Check out our Mathias Uniform Management System (MUMS) to see how it can benefit your business now.
At our quarterly review meetings we can analyse service levels, where your budgets have been spent and the feedback from your sites. As the industry is so dynamic we undertake annual product reviews to highlight to you new fabrics and features coming onto the market. We also carry out pro-active price reviews to ensure we offer you price reductions and savings whenever possible.
Our online management solution, MUMS, has the flexibilty to manage the smallest of businesses right through to biggest conglomerates with hundreds of sites, thousands of wearers and complex requirements.
If you would like to know more about how our unique service approach can help your organisation then please consider looking at our Case Studies or contact us now on 01179 822080