At Mathias we are passionate about being the best. Therefore there was no prouder moment than when on behalf of our team, Jason & Sarah Mathias, went up to collect the supplier of the year award – from Scottish & Newcastle. This winning formula is due to continuous monitoring of critical KPI’s which enable Mathias to be one step ahead of any issues before the customer is affected.
- The % SKU’s delivered on time is monitored daily
- The % SKU’s delivered accurately is monitored weekly
- The stock holding of each key account’s core range is monitored daily
As a family business we care about our customers and not about shareholders. Our strong reputation is only achieved through our service excellence and we are therefore constantly striving to exceed customer expectation and deliver the very best tailored corporate clothing solution.