We are delighted that Virgin Media have decided to renew their current uniform contract with Mathias.
Virgin Media was launched in 2006 after two of Europe's largest cable companies (Telewest & NTL) combined with Virgin Mobile. Virgin Media are the UK's leading entertainments and communication company with almost 10 million customers. Mathias was chosen to help with the 2006 launch and re-energise the merged companies with new branded clothing that would reinforce the Virgin brand image across all staff.
A thorough consultation period was carried out with the many departments involved with the roll out of the new corporate clothing. There was close liaison with Virgin Media’s brand managers to ensure their uniform range would create the image that Virgin Media want their staff to portray. Of particular importance to the Virgin brand was to ensure that staff are happy at work and feel valued.
As a result, various staff steering groups were set up to gain feedback on existing uniform and subsequently proposed uniform to ensure it was comfortable, functional and durable…and more importantly got the buy in from the staff wearing the uniform.
The Virgin Roll Out was the most demanding of rebrands that we've ever delivered. The lead times were incredibly tight - less than 6 weeks from receipt of actual sizes to delivery. Mathias delivered the 100,000+ garments in “man pack” form over a two week period throughout the UK, on time according to a thorough delivery schedule. This schedule could be drilled down to employee level, highlighting the exact uniform delivered to each employee, when and where it was delivered and with POD’s to eradicate any doubt.
"Mathias showed willing, enthusiasm and professionalism to deliver quality in both product and management...Any issues that arose were highlighted immediately, allowing internal management expectations to be managed upfront of delivery...With professionalism throughout, Mathias were always available so that no matter who Virgin called, at any point, the person at the other end of the phone or on email immediately knew what was happening, and both calls and emails were promptly followed up...Mathias have all the great fundamental qualities shown of a professional, helpful supplier and ones we would encourage others to look at by example.” (Fran Coregan – Senior Project Manager)
